Refund Policy - 8ksubs Money-Back Guarantee

Last Updated: May 16, 2026 | Policy Version: 1.0

Our Commitment to Satisfaction

At 8ksubs, we believe in earning your trust through exceptional service. We understand that choosing an IPTV provider is a decision that requires confidence. That's why we offer a straightforward, no-questions-asked money-back guarantee within the first 7 days of your subscription.

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7-Day Money-Back Guarantee

Not satisfied? Get a full refund within 7 days of purchase.

✓ Full Refund ✓ No Questions Asked ✓ Quick Processing

Refund Eligibility

To qualify for a refund, the following conditions must be met:

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Time Limit

Refund request submitted within 7 calendar days from the original purchase date

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Valid Purchase

Must be a direct purchase from 8ksubs through our official channels

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Proof of Purchase

Original transaction ID or payment confirmation required

Non-Refundable Situations

While we strive to accommodate all refund requests, certain circumstances may render a purchase ineligible for refund:

Requests submitted after the 7-day guarantee period
Accounts found violating our Acceptable Use Policy
Purchases made through unauthorized resellers or third parties
Promotional or heavily discounted subscriptions (marked as final sale)
Accounts with excessive usage indicating commercial exploitation
Requests originating from VPN or proxy connections used to circumvent regional restrictions

How to Request a Refund

We've made the refund process simple and straightforward:

Contact Support

Reach out via WhatsApp or Telegram with your refund request

Provide Details

Share your transaction ID and reason for refund (optional)

Verification

Our team reviews your request within 24 hours

Refund Issued

Approved refunds processed within 5-10 business days

Refund Processing Details

Payment Method	Processing Time	Refund Method
Credit/Debit Card	5-10 business days	Original card
PayPal	3-5 business days	PayPal account
Bank Transfer	7-14 business days	Original account
Cryptocurrency	1-3 business days	Original wallet

💡 Note: Processing times may vary depending on your financial institution. We are not responsible for delays caused by third-party payment processors.

Partial Refunds

In certain circumstances, partial refunds may be issued:

Service interruption exceeding 48 consecutive hours (prorated based on downtime)
Significant channel package changes that reduce subscribed content by more than 30%
Technical issues preventing access to core features for extended periods

Partial refund calculations are based on unused subscription time and are determined at our sole discretion.

Subscription Cancellations

If you choose not to renew your subscription:

No automatic renewals - subscriptions expire naturally
No cancellation fees or penalties
Service continues until the end of the paid period
No partial refunds for unused days after the 7-day guarantee period

Contact Us About Refunds

Our dedicated support team is ready to assist with any refund inquiries:

Refund Support Channels

WhatsApp:

+32 467 61 70 80

Telegram:

@fr9mj

Response Time:

Within 24 hours

Please include your transaction ID and purchase date when contacting us about refunds.

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page.

Our Refund Promise